Shipping policy

At TinFoiledHat, shipping and processing times depend on the type of product you order. Some items are custom printed by our production partners, while Tin Foil Hat Starter Kits are packed and prepared separately.

Please review the product-specific information below before placing your order.

Graphic Tees, Apparel, Mugs, Pillows, and Print-on-Demand Products

Most apparel, mugs, pillows, and other printed products are custom made to order after your purchase is placed.

Processing time usually ranges from 3–6 business days before the item ships.

Some larger or specialty print-on-demand items may take longer depending on the product type, production partner, fulfillment location, and shipping destination.

After fulfillment, shipping time depends on your location, product type, fulfillment location, and the shipping method available at checkout.

Standard Tin Foil Hat Starter Kit

Standard Tin Foil Hat Starter Kits are packed and prepared for each order.

Processing time usually ranges from 3–5 business days before the kit ships.

Personalized Starter Kit / Custom Certificate Orders

Personalized Starter Kits and custom certificate orders require extra preparation because the certificate is customized using the name provided by the buyer.

Processing time usually ranges from 3–7 business days before the kit ships.

Please check spelling carefully before placing your order. The certificate will be printed using the exact name provided.

Shipping Costs

Shipping costs are shown at checkout before you complete your order.

Shipping rates may vary depending on the item, destination, order value, package size, product type, and fulfillment location.

Some products may ship separately if they are fulfilled from different locations.

Delivery Estimates

Processing time does not include carrier transit time.

Estimated delivery is calculated as:

processing time + shipping/transit time = estimated delivery time

Delivery estimates are not guarantees. Carrier delays, holidays, weather, incorrect addresses, and high-volume seasons can affect delivery times.

Wrong Address or Returned Packages

Please make sure your shipping address is correct before placing your order.

If a package is returned because of an incorrect, incomplete, or insufficient address, additional shipping fees may apply to resend the order once an updated, valid shipping address has been confirmed.

Packages Lost in Transit

For packages lost in transit, claims must be submitted no later than thirty (30) days after the estimated delivery date.

If tracking shows your package has stalled and has not moved for an extended period, contact us at:

contact@tinfoiledhat.com

We will review the tracking information and help investigate the issue. If the package is confirmed lost by the carrier or fulfillment provider, we may arrange a replacement or another appropriate resolution.

Packages Marked Delivered

If carrier tracking states that your package was successfully delivered to your address but you have not received it, TinFoiledHat cannot cover the cost of a replacement or refund.

We recommend checking with neighbors, contacting your local post office or carrier, reviewing your delivery area, and checking any available property security footage.